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Introducing the Hankyu Tourist Center

Conveniently located for sightseeing in Osaka, Kyoto, and Kobe!Welcome to Japan!We’re waiting to serve you.

Rest easy. We speak your language.

The center offers a variety of useful services for travelers

Staff members are waiting to serve you in any of four languages

Staff members are waiting to serve you in any of four languages

Foreign staff members who speak Chinese, Korean, English, and Japanese are standing by to provide exceptional customer service. Our 14 talented employees (as of April 2013), who have undergone a variety of training in areas such as hospitality and information about sightseeing destinations along Hankyu’s train lines in the Kansai region, are international students who attend colleges in the area. Some of them speak three or four languages, and they’re able to provide fine-grained customer service since they can understand the concerns of foreign visitors in a way that may be difficult for Japanese employees.

From the Hankyu Tourist Pass sales to sightseeing information

From the Hankyu Tourist Pass sales to sightseeing information

The Tourist Center offers Tourist Passes, which provide a way to explore the areas along Hankyu rail lines at a reasonable cost. You need only show your passport and fill in the required information on the application form. Additionally, the center’s many employees are continually gathering information from throughout the Kansai region so that they can provide seasonal information about famous sightseeing destinations in a timely manner. The facility also stocks pamphlets in foreign languages for visitors to take with them, providing a source of extensive sightseeing information about Nara and other nearby locations in addition to Osaka, Kyoto, and Kobe.

From computers to 3D sightseeing information

From computers to 3D sightseeing information

When you enter the center, the first thing to grab your attention is a giant, 85-inch display on the wall next to the entrance showing sightseeing videos. To the right of the entrance are two computers that visitors can use for a fee. There’s also secure WiFi for use by visitors with tablets. As you go further into the center, you’ll find a 50-inch 3D television showing free videos about sightseeing in Kyoto, allowing you to experience some of that city’s attractions with exceptional presence and realism. The large, 96-square-meter space provides a relaxed environment in which you can browse the latest sightseeing information at your leisure.

The center also offers a variety of other useful services

ATM  at which foreign-issued cards can be used
ATM at which foreign-issued cards can be used
Computer and printer service (¥100 for 15 minutes)WiFi spot
Computer and printer service (¥100 for 15 minutes)
Numerous complimentary pamphlets
Numerous complimentary pamphlets
Multilingual computer user guides for peace of mind
Multilingual computer user guides for peace of mind
Copier
Copier
3D television showing free sightseeing videos about Kyoto
3D television showing free sightseeing videos about Kyoto
Employees who speak Chinese, Korean, and English
Employees who speak Chinese, Korean, and English
Bargain-priced train pass and merchandise
Bargain-priced train pass and merchandise
A spacious, relaxed atmosphere
A spacious, relaxed atmosphere

Directions

The Hankyu Tourist Center has two entrances

The Hankyu Tourist Center has two entrances

Entrance 1
Entrance 1
Entrance 2
Entrance 2

View map

Introducing Sightseeing Information Centers in Kyoto and Kobe

There are Sightseeing Information Centers with staff members who speak Chinese, English, Korean, and Japanese at Hankyu Kawaramachi Station (Kyoto) and Hanshin Sannomiya Station (Kobe). Feel free to stop by if you find yourself in the vicinity.

HANKYU Tourist Information Center, KYOTO

Services

Full-time staff members proficient in four languages
Four-language interpretation system (iPad)
Sales of Hankyu Tourist Passes
Pamphlets

Basic information

Location: West of the central ticket gate outside Hankyu Kawaramachi Station
Hours:8:30-17:00
Closed: Open year-round

Hanshin Electric Railway Service Center

Services

Four-language interpretation system (iPad)
Pamphlets

Basic information

Location: North of the west ticket gate outside Hanshin Sannomiya Station
Hours:7:30-20:00(Weekdays)7:30-18:00(Saturdays and public holidays)
Closed: Open year-round